WE DO NOT ACCEPT RETURNS OR EXCHANGES ! Our teams work hard to deliver you a product of elevated design and quality in a timely manner. However, in case you receive a product from us that is damaged or defective, or if the product delivered is different from what you had ordered, you may request a return. We only offer exchanges on faulty products but you have to inform us within 2 days. If 2 days are passed we can’t offer returns or exchanges.
We accept the return of products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item). Item(s) must be returned together with proof of purchase.
NOTE: The product should be in its original packing, as it was received.
We Need an Unboxing Video of the Package to Claim the damage, without Video No Replacement will be Offered.
We need the video so that we can raise a complaint with the courier company if there has been a theft or damage during transit.
WE OFFER FREE SHIPPING TO ALL ORDERS IN PAN INDIA. For standard shipping, orders will be delivered by the Indian courier service(Speed-Post or Bluedart). Due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.
Domestic Orders:Usually, we ship orders within 1-7 Business Days across India. Please allow 24 hours for your order to process. Be sure to add this duration to your shipping time estimates.
IMPORTANT:We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.
Simple Fashion Shimmer case for iPhone X / Xs | sfs